What happens if my flight is delayed?

We understand that flights can sometimes be delayed or arrive later than expected, which is why we ask that you provide your flight details no later than 30 days before your departure as part of your onboarding process. This information helps our local team and transfer drivers track your flight’s progress and make any necessary adjustments for delays, ensuring a smooth and stress-free arrival. By sharing your flight details in advance, we can better accommodate any changes and ensure you're well taken care of from the moment you land.